Privacy Policy

What Do We Do With Your Information?

When you purchase something from our store, we collect the personal information you provide, such as your name, address, phone number, and email address, as part of the buying and selling process. When you browse our store, we also receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system.
With your consent, we may use your email address to send you marketing communications about our store, new products, and updates regarding our offerings.

Consent

How do we get your consent?
When you provide personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we assume your consent to collect and use it for that specific purpose. For secondary purposes like marketing, we will ask for your explicit consent or provide you the opportunity to decline.
You can also subscribe to our newsletter to receive updates about discounts, new arrivals, and other product information by leaving your email on our website and giving separate consent.

How do you withdraw consent?
If you change your mind after opting in, you can withdraw your consent for us to contact you, or for the collection, use, or disclosure of your information, at any time by contacting us at info@decorsouq.com

Disclosure

We may disclose your personal information if required by law or if disclosure is not prohibited by law.

Shopify

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products. Your data is stored securely through Shopify’s databases and is protected by a firewall.
Payment: If you choose a direct payment gateway, Shopify encrypts your credit card data via PCI-DSS (Payment Card Industry Data Security Standard). Your transaction data is stored only as long as necessary to complete the transaction, after which it is deleted. For more details, refer to Shopify’s Terms of Service or Privacy Statement.

Third-Party Services

Third-party providers used by us will collect, use, and disclose your information as necessary to perform their services. Payment gateways and transaction processors have their own privacy policies regarding the information we provide to them.
Please review their policies to understand how your data is managed. If your transaction involves a provider located in a different jurisdiction, your data may be subject to the laws of that jurisdiction.

Links: Clicking on links on our site may redirect you to third-party websites. We encourage you to review their privacy policies as we are not responsible for their practices.

Google Analytics: We use Google Analytics to understand visitor behaviour and improve our website’s performance.

Security

We take reasonable precautions to protect your personal information from loss, misuse, or unauthorised access. Credit card information is encrypted using SSL (Secure Socket Layer) technology and AES-256 encryption. While no transmission method over the internet is 100% secure, we adhere to PCI-DSS requirements and follow industry best practices to safeguard your data.

Cookies

We use cookies to enhance your browsing experience. Below is a list of cookies we use:

  • _session_id: Stores session information (referrer, landing page).
  • _shopify_visit: Tracks the number of visits (persistent for 30 minutes).
  • _shopify_uniq: Counts visits from a single customer (expires at midnight next day).
  • cart: Stores cart contents (persistent for 2 weeks).
  • _secure_session_id: Unique session token.
  • storefront_digest: Verifies access to a password-protected store.
  • PREF: Tracks visitor origins (set by Google).

Age of Consent

By using this site, you confirm that you are at least the age of majority in your region or that you have given consent for a minor dependent to use this site.

We do not knowingly collect information from children under 13. If such data is provided, please contact us immediately to remove it from our records.

Changes to This Privacy Policy

We reserve the right to update this policy at any time. Changes will take effect immediately upon posting. Significant changes will be noted here to keep you informed. If our store is acquired or merged, your information may be transferred to the new owners.

Questions and Contact Information

For any questions or concerns about this policy, please contact us at:
Email: info@decorsouq.com